WHAT IS YOUR PRICING AND PACKAGES YOU MANAGE?

View our basic packages here. Since every project has different needs, contact us for pricing or for a personalized offer.

WHAT ARE YOUR TURN IN TIMES?

Brand Projects take around 5 to 8 weeks, Full brand and website projects take around 3 months. Every project is different and has its own times depending on client response, number of revisions, etc. We work directly with you with a project schedule sent to you with due dates right from the start.

WHAT ARE YOUR PAYMENT POLICIES?

All projects are due in two parts 50% at the beginning (non-refundable) and the second half at the end, before final files are delivered.

WHAT HAPPENS IF I’M NOT SATISFIED?

We are sure you will be! We work directly with you throughout the process to always bring you the best service and results according to your specific brand. You pay a 50% non-refundable deposit, if you are not satisfied with the results during the process you will not be required to pay the rest.

DO YOU HOST THE WEBSITES YOU DESIGN?

Yes, we offer domain name and hosting services. In case it’s provided by client, MENTO is not responsible for any software issues the server may provide. Client must also provide MENTO the FTP Access to their server.

DO YOU ALSO DO PRINT SERVICE?

Paper, colors and quality may vary depending on each printer. We can make you suggestions on how to print your final design. But MENTO is not responsible for any printer mistakes unless MENTO manages your printing process. I highly recommend always asking for a proof before printing the whole pack.

You want us to help you manage your printing process? click here for more information.

DO YOU HAVE OFFICE HOURS?

Yes, we have office hours. You can send us an e-mail or call us Monday through Friday from between 9 am and 6 pm. We respond to any after hour call or email the next business day.